9:th-Jun-2020, 20:08:38
That’s tragic news, sounds like they messed up somewhere when they downloaded your ECU data then lost it before uploading the new data. They are insured against this kind of thing so accept nothing other than a full repair to your vehicle. I’m sure they will be able to sort it out but time wise I can’t say. You could ask for a courtesy vehicle as they’ve effectively rendered your car unusable. Good luck and don’t take any nonsense.
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