1:st-May-2014, 19:34:08
We see and hear a lot of customers getting told they will be charged for warranty work. I think it does depend on the dealership and who runs it. Certainly up here there is a certain motor dealer that does this with all their franchises (I won't say who they are, but I'm sure a blind man can work it out)
I honestly believe the charging is to discourage those customers that 'think' they have a fault with the car, but turns out it's in their mind, attention seeking, operator error or whatever else, from clogging up their system. Also, less warranty claims for the dealer will give them an added bonus too, so they will try and get away with charging for it (which they do!)
Not a clue why they would want to charge for recalibration. Electronics can and do go out of calibration fro whatever reasons.
I've yet to see a problem with the Vauxhall EPB, sticking brakes due to pads, but nothing with parking brake. Will be interesting to hear the outcome.
I honestly believe the charging is to discourage those customers that 'think' they have a fault with the car, but turns out it's in their mind, attention seeking, operator error or whatever else, from clogging up their system. Also, less warranty claims for the dealer will give them an added bonus too, so they will try and get away with charging for it (which they do!)
Not a clue why they would want to charge for recalibration. Electronics can and do go out of calibration fro whatever reasons.
I've yet to see a problem with the Vauxhall EPB, sticking brakes due to pads, but nothing with parking brake. Will be interesting to hear the outcome.