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29:th-Jun-2015, 17:51:21
Well it's taken awhile but got a good out come.
Hello Nick,
Thank you for contacting eBay Customer Service. My name is Jermaine and its my pleasure to help your regarding the case you filed for plate light (item 181596661960)you bought from “aply20”,I understand how this matter concerns you as you received an item that was not as described and I'm sorry to hear this transaction didn't go smoothly. Rest assured that I'm genuinely interested to resolve this matter for you.
We placed this case on hold for 3 days to give the seller time to update their return address. However, since the seller failed to update their address in that time, we've decided to close this case in your favour. You'll receive a full refund within 24 hours to the PayPal account you used to purchase the item.
Sent from my LG-D855 using Tapatalk
Hello Nick,
Thank you for contacting eBay Customer Service. My name is Jermaine and its my pleasure to help your regarding the case you filed for plate light (item 181596661960)you bought from “aply20”,I understand how this matter concerns you as you received an item that was not as described and I'm sorry to hear this transaction didn't go smoothly. Rest assured that I'm genuinely interested to resolve this matter for you.
We placed this case on hold for 3 days to give the seller time to update their return address. However, since the seller failed to update their address in that time, we've decided to close this case in your favour. You'll receive a full refund within 24 hours to the PayPal account you used to purchase the item.
Sent from my LG-D855 using Tapatalk