Progress Thread: Sheppy1

[sheppy1]

Not that i know of... But I'll see when they come and inspect as they should have fit the OEM screen in the first place!

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Why should it have had a OEM screen fitted in the first place? Nothing in your docs will say you are entitled to like for like on branded - they're all OEM quality.

if you look at the crack on your screen now can you see ANY impact point at all? or is it a complete line to the edge of the glass? If there is no impact point at all then it is a stress crack and will be covered under warranty. If there IS an impact point then it is not covered under warranty as something has hit it.

I'm telling you this as fact as you know I used to work for Autoglass so I know the exact process and you certainly are not automatically supposed to be given an OEM glass, it's down to the insurer and 99.9% of them will authorise an OEM quality (What make does it say on the stamp on the glass you have now? FY? Safeguard?)

Hey mate,

It is actually an impact chip yes... Totally not down to their workmanship but I just thought the quality of the glass was subpar compared to the GM one.

They did actually tell me on the phone that I would receive a like for like screen exactly the same as what was there before... Their words! They even said on the phone today that they would try and get it authorised so I could get an OEM one.

And I'll take a look and report back

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